Catalog Builder approval frustration

matthew_magee1
Giga Guru

Hey all,

Having a heck of a time trying to configure the subflow that fires when a catalog item is submitted.

Per the docs, I made a copy of Catalog Builder - Item review subflow and I've verified the subflow is being hit because I've added log statements.

I also watched the video on the docs site but I'm not able to follow what they did and apply it to my own process.

BTW, I'm new to flow designer so that doesn't help.

Here's what I want to do:

  1. Catalog Builder user creates or edits a catalog item via Builder
  2. User submits item in Builder
  3. Group X is notified when a catalog item has been submitted via Builder
  4. User in Group X reviews changes and either Approves or Rejects changes 
  5. If approved, item is published
  6. If rejected, user in Group X has to supply comments. Item goes back to draft and Catalog Builder user/updater is notified 
  7. Catalog Builder user makes changes and submits item in Builder.
  8. Jump to step 3

This seems very simple to do in my head but I struggling. If anyone has screenshots or previous experience they can share, I'd love to hear it-

Thanks

17 REPLIES 17

Javad
Tera Contributor

I have implemented the solution per instruction; when the member of group approve or rejects the catalog item, it stays in " In review." state

 

Anyone have this problem?

Yes, had the same issue. Just introduce a step in the subflow that controls the state of the Cat Item, I 'forced' the state in Published. Works for me.

AkosSzilagyi_0-1729838577714.png

 

Thanks @Akos Szilagyi,

it worksd for me!

I will do more tests.