Catalog Client Script (GlideAjax) throwing error on Portal "There is a JavaScript error ........"

[chatsaurav19]

Hi Team,

While using a CCS, ( attached screen shot ) in which I have made a GlideAjax call, I am getting a error stating "There is a JavaScript error in your browser console". The values are getting populated in the back end instance while 'try it' but in portal it is throwing the error. 

I need the data to populate the Catalog Item Fields on the Portal. Any suggestion as to how can I achieve this?

Regards,

Saurabh

[Prince Arora · Accepted solution]

@chatsaurav19 

It seems that g_user.getUserID() is not supported in Service portal 

https://www.servicenow.com/community/developer-forum/g-user-getuserid-alternate-options-in-service-p...

You can do one thing instead of sending it from front end, please get the loggedin user in the backend itself as gs.getUserID() (inside script include);

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact.

[chatsaurav19]

Hi @Prince  This worked! Thanks a lot!