Hi Developers,
Please assist, I have added few fields on an existing catalogue item. All these fields will one show when a particular value is selected from a particular drop-down. I have set the fields' Hidden attribute to true to hide and written a script to shown them (setVisible to true) when the selection made. However, the fields are not showing when the selection is made I can't figure out when I might have made a mistake please assist debugging my catalog client scripts. Images and code are shared below:
Code:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue === '') {
return;
}
// Define a mapping of categories to their corresponding fields
var fieldMapping = {
'accounts': 'accounts',
'activities': 'activities',
'attachments': 'attachments',
'contacts': 'contacts',
'reporting': 'reporting',
'scheme_alert': 'scheme_alert',
'search_functionality': 'search_functionality',
'tcp': 'tcp'
};
// Get the selected category
var selectedCategory = g_form.getValue('incident_category');
// Loop through the field mapping
for (var category in fieldMapping) {
var fieldName = fieldMapping[category];
if (category === selectedCategory) {
// Set the selected category's field visible and mandatory
g_form.setVisible(fieldName, true);
g_form.setMandatory(fieldName, true);
} else {
// Hide and make other fields not mandatory
g_form.setVisible(fieldName, false);
g_form.setMandatory(fieldName, false);
}
}
}
Catalog Client Script:
Fields Added:
Please be advised that these are not in any formatter, the catalogue item has formatters though.
Regards,
Kamva
Thank @Runjay Patel, I have used a catalog ui policy to hide these variables as per your suggestions. They do not display as per requirement but I can't show them on selections, please check the attached images of the catalog ui policies. Please assist.
Catalog UI Policy hiding variables:
Catalog UI Policy to show variables:
Hi @Kamva ,
Remove the account from 1st UI policy and then try, it will work.
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Runjay Patel - ServiceNow Solution Architect
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