Catalog Flow Enhancement

purdue · ‎08-22-2024

Hello,

We have a existing flow that has 2 variables employee number and end date and they would like to make the following changes.

Check to see if existing ritm exists for the user. If not then continue with the flow like normal. If exists create a new ritm with the new end date and set the old ritm to closed incomplete. Then add a worknote with new end date variable. Any assistance is appreciated.

purdue · ‎08-22-2024

Hello,

Appreciate the response. What about the ritm generation. So if the ritm is found then we need to create a ritm with the end date and employee number variables. Not sure how to pass the variables and generate the ritm manually.

Thanks,

Chad

View solution in original post

purdue · ‎08-23-2024

Hello,

But they would like to generate a new ritm with the new variables so there will be 2 ritms one open with the new variables and the old one closed.

Thanks,

Chad

SAI VENKATESH · ‎08-23-2024

Hi @purdue

yes we will have 2 RITM's one is the one with new variables and the other is old one that will be closed.

purdue · ‎08-23-2024

Hello,

This is not not working it is generating a request and not tying to existing request.

Thanks,

Chad