Catalog Form variable on RITM is not editable

[Divya V]

We have a catalog form variable that should be only visible on RITM and task, on RITM if we choose a certain option then the field should be read only but the field is read only always on the RITM even after disabling all the read only policies and client scripts on the field.

Users with Admin access are able to edit the field but for other users who are not admin, field is read.

Could anyone please suggest what is the issue.

Thanks

Divya

[Steven Parker]

Are you sure you've disabled all UI Policies, Client Scripts, and any other rules that could be making the field read only?

There could be a rule with a condition that excludes admins giving admins the ability to edit while others cannot.

If the variable does not have the Read Only box checked, then there is some policy or script that is making it read only.

[Divya V]

I have verified all the policies and client scripts and disables the scripts and policies that make field read only, I check for global ui policies as well if there are any to make field read-only but did not find anything

[MADHU MSKJ]

HI @Divya V  , In the Client Script Search for  "Variable Editor Readonly " script  and make it false. After that you can edit Variables in RITM. 

Please mark this response as correct and/or helpful if it assisted you with your question.