catalog item field auto populated

Deepika Ravindr · ‎09-11-2023

Ankur Bawiskar · ‎09-11-2023

That's fine.

What I am saying is there is no script required to auto-populate the text variables whenever user selects the catalog item reference variable.

If you use Utah's auto-populate feature it will happen without script.

Did you explore that?

I already provided solution in the form of link for that feature. you just need to configure it for your text variables as dependency on the reference variable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Vishal Birajdar · ‎09-11-2023

Hello @Deepika Ravindr

The solution given by Ankur is more feasible and easy.

e,g., If you want to populate 'Short description' of catalog item which you have selected in "Please select catalog item to update" then go to the Variable "Short description" (your variable name may be different) and use "Auto Populate" option.

Dependent Question = Please select catalog item to update

Reference = will be auto populate

Dot walk path = short description

Please see the below screenshot

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

View solution in original post

Sohail Khilji · ‎09-11-2023

Hi @Deepika Ravindr ,

Can you let me know what must be update on those fields ?

☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Deepika Ravindr · ‎09-11-2023

Yah, working

Ankur Bawiskar · ‎09-11-2023

@Deepika Ravindr

You can use Utah's auto-populate feature and it will work whenever you change the reference variable

Auto-populate a variable based on a reference type variable (Utah)

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Deepika Ravindr · ‎09-11-2023

working