Catalog Item to Create New Form in Catalog Task

[Evan Duran]

Hello,

I am wondering how some of you would go about creating something like this. Let's say I have a catalog item that has about 15 variables upon initiation. The workflow will then create a catalog task under its respective req/ritm. In this catalog task we will see a whole different form of blank variables for whomever team it has been assigned to, to fill out. Once they complete this task, the workflow will then generate another catalog task that is also a completely different form with new variables.

Basically once the catalog item is submitted/initiated, it creates a catalog task that is essentially another catalog item to different set of users to fill out (whomever decides to pick up task from assignment group). The workflow will continue like this creating a new form with each catalog task it gets to.

[Mark Manders]

This is not possible, OOB. 

What is your use case, the requirement from the business? 

It feels better to create a form with all the fields on it and a record producer to create the first one. After that, it gets assigned to the first group, which (through view or ui policy) fills in their fields and so on (or maybe several forms, depending on the requirement). But ServiceNow is not build to have fulfillers fill in catalog items on a RITM that was already created.

[daphnecolso]

I see your point about record producers. Maybe a workflow could populate some initial variables in the catalog task for the next team? Would streamline data transfer.