Catalog item User Criteria Advanced Script not working

[Somujit1]

Hi Experts,

I have a custom String type field on User table named Business (u_business). I have a requirement to make a catalog item available for users who has itil role and have the Business field value as 'Technology and Digital Group'.

I have created a User Criteria under the Available For related list with the below script, but the it doesn't seem to enter the GlideRecord and If-Else query. Can you please help me with the correct script?

function getBizValue() {
var userRec = new GlideRecord("sys_user");
userRec.addEncodedQuery("active=true^u_business=Technology and Digital Group");
userRec.addQuery("user_name", user_id);
userRec.query();
gs.info('Enters 1 '+user_id);
gs.info ('User names '+userRec.user_name+':'+user_id);
if (userRec.next()) {
gs.info('Enters 2 '+user_id);
answer = true;
} else {
answer = false;
gs.info('Enters 3 '+user_id);
}
}

[Trupti94]

Checked and Noted, Thanks

[Somujit1]

Hi @Trupti94 

Thanks for your reply.

Yes, I need to run the validation for logged in user. ServiceNow now advises to use user_id instead of gs.getUserID(). However it doesnot seem to work 😞

[somujit]

@Ankur Bawiskar 

By any chance can you advise what i am doing wrong in my mentioned script and correct me please.

Thanks

[Mark Roethof]

Why not follow-up on my last reply?