Catalog item Variable selection validation
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‎03-03-2025 02:06 AM
In one of my catalog items, there is a field called Priority Rating. First task owner will update this,
is there any option to popup if the task owner selected the value, and if the selected value has already been updated in another catalog item? Ex. selected Priority 2 and the same 2 already selected and saved in the previous request, then should not be allowed to select in the new request like that.
Thanks in advance
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‎03-03-2025 04:37 AM
As mentioned by Mark you can use onChange catalog client script on that variable and use GlideAjax
Where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader