Catalog Item Variables in Workflow Notification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-20-2014 08:00 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-21-2014 06:14 AM
Yeah, since BCC is 'blind' carbon copy, it doesn't show up in the the ticket logs. It does however, show up in the logs on the system. If you look at System Logs > Emails you will see a record there that shows that it was sent to them.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2016 07:03 PM
hi there,
hope this is still relevant for someone who has the same problem.
Anyway, the following advanced script works for me, our instance are Fuji.
answer = [];
answer.push(current.variables.manager.sys_id);
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2017 12:26 PM
hi All
i have some question regarding notification in workflow
once the request is submitted,Manager should be notified and request for approval.
i am using user approval but can any one help me out how can i used notifier to send email?
plz help me out