Catalog Task State changes "closed complete" when close task selected

[Averyy]

Hello,

I am working on catalog item, every time I change the state of a catalog task to "closed incomplete" then select "close task" the workflow fires off the next task...

I have a condition set in my workflow that once "closed incomplete" is selected or "closed skipped" the flow should end. 

I can manually update the page and it will not go further but most people will select "close task" if they are working, I am sure. is there a solution?

screenshots below 

[Vishal Birajdar]

Hi @Averyy 

If possible can you share workflow screenshot...!!

[AnveshKumar M]

Hi @Averyy 

If you use Close Task UI Action button it will change the state to Closed Complete even though you manually set it to Closed Incomplete (see the screenshot attached). To avoid this,

• Train your users not to use the UI Action button if they are setting it to Closed Incomplete
• OR, Disable the OOTB UI Action and Create your Own UI Action which will work as per your expectation.

Please let me know if you need any help 🙂

Please mark my answer helpful and accept as solution if it helped you 👍✅