catalog task
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03-13-2024 03:00 AM - edited 03-13-2024 11:51 AM
Hello developers, i have a requirement to make variable readonly on catalog task view once the task is closed complete,can i do this via workflow, if not any suggestions is appreciated. Thanks!
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03-13-2024 03:03 AM
What is purpose of variable after task closed?
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03-13-2024 03:03 AM
Hello @servicenow14710
Can you please explain the requirement in detail. Like what kind of variable, do you want to create? what are the specifications for it ? etc
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03-13-2024 03:08 AM
Hello @SarthakShri21 : the requirement is clear once a catlog task is closed complete then a variable has to be shown on the task of type textfield. Let me know if any concerns in requirements. thanks!
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03-13-2024 03:39 AM
Ok. So,
1) Create a variables for the respective catalog item, with respective type and name
2) Map the variable with any custom field
3) Create an Onload client script, apply conditions for state and item, and then display the field