Catalog variable in Request table

Ajith Sasidhara · ‎10-18-2022

Hi all,

I want to display Catalog item variables in sc_request form view, I cant see the variable editor in slush bucket. Please help me on this.

Saurav11 · ‎10-18-2022

Hello,

By default it is available for only four tables - incident, sc_req_item, sc_task, change_request.

If you want to make it available for any other table, you have to create the UI formatter first.

Please do the below for Formatters:-

Then create a new record for sc_request

Then you will see the variable editor in form layout of sc_request

Also even after that you will not see it as the values are not populated directly you will have to write a script which will copy variable values from RITM to Req

Please mark my answer as correct based on Impact.

View solution in original post

LukasV · 2 weeks ago

Hi @Ajith Sasidhara could you share the script that displayed the variables? I have simillar requirement and I wonder how you did it.

Many thanks