Categories from Time Sheet Portal

[ServiceNow Use6]

Hi,

I have to hide some categories from Time Sheet Portal. I tried to make categories inactive from sys_choice.list but it is not hiding.

Regards

Suman P.

[Kieran Anson]

Hi,

Has your widget been customised? I've just deactivated the phone call choice value in my PDI and it worked

 

 

[ServiceNow Use6]

Hi @Kieran Anson,

I haven't. I don't know how to do it. Can you please show how it is done.

Regards

Suman P.

[Kieran Anson]

Hi Suman,

You will need to review whether any of the time sheet portal widgets have been customised by looking at version history.

The action you took to mark the choice option as inactive should work. It's possible that the OOTB widget has bee customised and has broken this. The 'Time Card Portal - Task Selector' would be the first widget I would review for customisation

[Tanushree Maiti]

Hi @ServiceNow Use6 ,

Can you check project_time_category table whether that 2 category is getting populated from there.