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Categories from Time Sheet Portal

ServiceNow Use6
Tera Guru

Hi,

I have to hide some categories from Time Sheet Portal. I tried to make categories inactive from sys_choice.list but it is not hiding.

 

worked.png

 

time.png

 

Regards

Suman P.

6 REPLIES 6

Not applicable

ServiceNow has specific properties that govern what appears in the Time Sheet Portal.

  • ​Navigate to Time Treatment > Timecard Properties (or type sys_properties.list in the filter navigator).
  • ​Look for properties starting with com.snc.time_card..
  • ​Specifically, check if there is a property defining the "Allowable Categories." If your categories are hardcoded or filtered here, changing the choice list won't matter.

Hi @Community Alums,

 

could you possibly share a screenshot?

 

I have never heard of Time Treatment and it cannot be found. Any plugin installation is required or where do you have this information from?

 

Time treatment 

Screenshot 2026-03-03 at 16.28.41.png

 

Timecard properties 

Screenshot 2026-03-03 at 16.28.56.png

 

Did you mean system properties? If so, what do you mean "allowable categories" then?

Screenshot 2026-03-03 at 16.32.19.png


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