Categories widget
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2024 11:44 PM
Hi All,
Can someone please explain me how this OOTB widgets 'SC Categories' and 'SC Category Page' works? How one click on the widget on the left fetches the catalog items and displays them on the right? Which part actually transfers the selected category and which part catches the info and displays them?
How do we find out which part is getting executed on the back. Please help me understand this to fix something similar.
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2024 11:55 PM
Is this happening for all users or some users?
Did you try to clear instance cache using cache.do and then logout and login again to verify?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2024 11:57 PM
Happening to all users, I did also try out cache clear.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2024 12:34 AM
it's a customization so you will have to debug based on what changes were done recently
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2024 12:57 AM
Can you help me identify the parts which would be crucial for the data transfer btw widgets, if I can post the client controller code from the OOTB widget?