CC does not populate two values

[samadam]

I have an email script to send to the creator and an email address. I have the following in the mail script:

email.addAddress("cc", 'test@test.com', 'Change Management');              

var created_by = current.getValue("current.opened_by");

    if (created_by) {

        var grUser = new GlideRecord("sys_user");

        if (grUser.get("user_name", created_by)) {

            email.addAddress("cc", grUser.getValue("email"), grUser.getDisplayValue());

        }

    }

Only test@test.com shows up in the CC field on the list view. How can I get both?

[Anand Kumar P]

Hi @samadam ,

Try below script ,check if user has valid email.

        var userEmail = grUser.getValue("email");

        if (userEmail) {

            email.addAddress("cc", userEmail, grUser.getDisplayValue());

}

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[Omkar Mone]

Can you check if this works for you? 

email.addAddress("cc", 'test@test.com', 'Change Management');

var created_by = current.getValue("opened_by");
if (created_by) {
var grUser = new GlideRecord("sys_user");
if (grUser.get("sys_id", created_by)) {
var userEmail = grUser.getValue("email");
if (userEmail) {
email.addAddress("cc", userEmail, grUser.getDisplayValue());
}
}
}

[Ankur Bawiskar · Accepted solution]

@samadam 

you need not query sys_user.

use this

email.addAddress("cc", 'test@test.com', 'Change Management');
if (current.opened_by) {
    email.addAddress("cc", current.opened_by.email.toString(), current.opened_by.getDisplayValue());
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[samadam]

That worked. Thank you