Certification Expiry query?

[anandsuresh]

Hello everyone,

I completed my CSA certification just earlier this month, and my certification should be valid for at least one year.

However, I am seeing a warning message that my certification is going to expire by April. I have spent $300 for this, and how come it will expire in 3 months?

Also, do I need to retake the same exam again, or open book Delta exam? If delta must be taken, why would I need to take it within 3 months, and do I need to spend more money again, as I am not affiliated with any company that has learning credits?  Kindly suggest.

[Dr Atul G- LNG]

Thanks for correcting me and i.e. reason i asked @anandsuresh  to check with Now learning team.

So you are safe @anandsuresh  just  go for delta and you all set.

[anandsuresh]

Yes, I just tested it, and it worked. It didn't prompt for the $200 fees. Thank you so much.

[Mohammed8]

Hi @anandsuresh 

You don't need to take mainline exam again or spend money on CSA mainline certification again , you just need to take delta exam which is non proctored exam. I completed it recently and I guess there were 10 or 12 questions based on Zurich CSA release notes

On ServiceNow university under Home tab, scroll down and click on access your delta exam and select delta exam you have to take:

Regards,

Mohammed Zakir

[anandsuresh]

But, as per Atul's reply, I need to spend $200 again, but I have just spent $300 just 20 days back, and this is totally unfai,r and they should allow me at least one year to renew the Delta exam

[Mohammed8 · Accepted solution]

@anandsuresh 

If you have taken exam more than a year back than you have to spend 200 as mentioned by @Dr Atul G- LNG .

From screenshot you shared I see you have taken it recently so no need to pay maintenance fee this year. You can verify it by logging to ServiceNow university and checking like as I have shared in my previous reply.

Regards,

Mohammed Zakir