Certification Expiry query?

[anandsuresh]

Hello everyone,

I completed my CSA certification just earlier this month, and my certification should be valid for at least one year.

However, I am seeing a warning message that my certification is going to expire by April. I have spent $300 for this, and how come it will expire in 3 months?

Also, do I need to retake the same exam again, or open book Delta exam? If delta must be taken, why would I need to take it within 3 months, and do I need to spend more money again, as I am not affiliated with any company that has learning credits?  Kindly suggest.

[anandsuresh]

Yes, you were right, Mohammed. It didn't ask for the $200 fee, and my anxiety kicked in as soon as I saw the message about the certificate's expiry. I have now completed the exam. Thank you so much

[PoonkodiS]

Hi @anandsuresh @Simon Hendery 

In Dec 2024 I wrote CSA  and I had Delta in April 2025 ( no fees).Now, I have to write Delta exam with payment.

Regards,

Poonkodi 

[Mohammed8]

@PoonkodiS 

Yes, if you have even one mainline certification and more than a year has passed, its required to pay maintenance fee.

[PoonkodiS]

@Mohammed8 

Thank you for your clarification.And I have one more question is about what is servicenow university points( ex : champion,legend) what is the use of it and how to gain?

[Mohammed8]

@PoonkodiS 

It is points allotted based on courses you have finished, micro-certs mainline certification taken etc...

For example each mainline certification cleared carries 5000 points

So depending on points earned , given ranking like newbie , challenger, champion, legend etc..

You can refer this article to know more about points system 

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/getting-star...

I'm not sure of the use as they haven't mentioned it, but based on LinkedIn, I see posts of people who are in legends category were awarded swags from ServiceNow

Regards,

Mohammed Zakir