Change awareness dashboard
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06-23-2025 04:13 AM
Hi all
I'm trying to make a dashboard that covers the following in 4 separate tiles
- Upcoming changes due to start in the next 24 hours that still require my groups approval
- Upcoming changes due to start in the next 7 days that still requires my groups approval
- Changes I've approved that are due to start in the next 24 hours
- Changes I've approved that have been marked as complete in the past 24 hours
Does anyone know how I'd go about doing this?
Many thanks
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06-23-2025 04:22 AM
Hi @CHH ,
Can you share what you have done so far? where are you facing the challenge?
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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06-23-2025 04:28 AM
Hi. I'm struggling to find which filters I should be applying. Is there a template for this that I can apply and then edit as necessary?
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06-23-2025 05:05 AM
Hi @CHH
To create all these reports, it's not possible using only the Change table.
You’ll need to create a Database View that includes the sys_approval
table and the Change table. Once the view is set up, you can then create reports based on appropriate filters.
If you just want to know how many changes are scheduled in the next 24 hours or 7 days, that can still be done using filters directly on the Change table.
But for anything that involves related approval data, a Database View is necessary—there's no other way around it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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