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Change conflict calendar configuration

Rairai31
Giga Guru

3 weeks ago

Hi,

 

Can someone please share on how conflict calendars are configured? We have a similar requirement from the client where on a calendar, we need to show all active changes, blackout schedules, and maintenance schedules. TIA

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @Rairai31 

Conflict Calendar is an out-of-the-box module provided by ServiceNow, which runs via a change property.

 

https://devxxxx.service-now.com/now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysparm_t...

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Rairai31
Giga Guru
In response to Dr Atul G- LNG

3 weeks ago

Thank you very much @Dr Atul G- LNG . 

 

When clicking the Conflict Calendar on change form, it only shows one change form instead of displaying all the change requests. How do we configure the Conflict Calendar to show all change records? Thank you

 

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Dr Atul G- LNG
Tera Patron
In response to Rairai31

3 weeks ago

Hi @Rairai31 

 

I can see these details in change calendar

 

DrAtulGLNG_0-1775815116099.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @Rairai31 

 

Refer this post:

https://www.servicenow.com/community/developer-forum/change-scheduling-and-conflicts/td-p/2974514

 

https://www.servicenow.com/docs/r/washingtondc/it-service-management/change-management/use-conflict-...

https://www.youtube.com/watch?v=IHqc11vmzKw

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1005205

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
Modern Change Academy - Change Scheduling & Conflict Detection
Modern Change Academy - Change Scheduling & Conflict Detection
youtube.com/watch?v=IHqc11vmzKw
Join us to dive into the change scheduling (e.g., blackout windows, maintenance windows) and conflict detection capabilities within Change Management. In this session we'll share what's possible today, give a glimpse of what's coming, and get your feedback on where we should go for the future ...
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