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Change formatting of catalog item cards

tcorniels
Tera Contributor

Every item we create that shows up on our service portal has a designation of 'request'.  We have links to other general documents that are not requests.  We aren't seeing a way to edit the cards to remove or change the 'request' notation.  Where is this located?

 

catalog item cards.JPG

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @tcorniels 

 

It is ootb behaviour and i don't think we can change it. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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