Change Management - Problem Management Mapping

Fida Hussain
Tera Contributor

When related a Problem to a Change through the Problem's 'Change Request' Tab the Change is not showing the relationship under the Change Request's Problem Tab. The same when adding a problem to the Change's 'Problem' tab. It does not reflect on the Change number on the Problem. How do i achieve the relationships and display Change number in Problem's 'Change request' Related list tab and Problem number in Change request's 'Problems' Related list tab. Please help !!

2 REPLIES 2

Fida Hussain
Tera Contributor

Any help please ?

Fida Hussain
Tera Contributor

Here is the solution for this issue, Completely matches and fulfill my requirement. Thanks.

 

https://www.servicenow.com/community/developer-forum/relationship-between-change-request-and-problem...