Change Management

[shatakshi10]

After the change has left the 'New' state make the following fields read-only on the change task if the user does not have the 'change_manager' or 'admin' roles
- Affected CI
- Priority
- Due Date
- Change Request
- Assignment Group
- Assigned To

[Dr Atul G- LNG]

Hi @shatakshi10 

You can do via 

BR or ACL

https://www.servicenow.com/community/developer-forum/make-field-read-only-to-everyone-and-editable-f...

[Ramesh Poola]

Hi Shatakshi,

You can use Onload client script or UI polices to make these fields mandatory. To check the role you can create client a callable script include and you can check or you can use the display business rule.

Please refer this article for how to check role : https://www.servicenow.com/community/developer-forum/best-way-to-check-if-specific-user-has-a-role-i...

Best Regards,
Ramesh

[shatakshi10]

I am also checking for the state condition, If state is new then it need to restrict.

[Ramesh Poola]

You can try like this