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Change Mangement: How to bypass the Conflict Change Management for change managers

SivaNagaM
Tera Expert

Hi Every one,

I need a solution for bypass the conflict change management for role change_manager.

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @SivaNagaM 

Changing conflicts run automatically or even a user do it manually. to bypass them is not a good idea, especially for change management. If a manager notices a change is causing a conflict, they should present it to CAB for review and evaluate the risk. This ensures it is handled properly and avoids potential case management issues.

 

check this conflict property

 

DrAtulGLNG_0-1771325682749.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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