We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Change module Workflow

Bruce lee
Tera Contributor

In Normal change request in schedule state  I have a reschedule button when I click that  the state is moving to new but  when I click request approval button it is not going to approval its waiting in the assess state

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Bruce lee 

 

Check this post

 

https://www.servicenow.com/community/itsm-forum/how-to-roll-back-to-same-approval/m-p/2761986/emcs_t...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************