change password not working

[Ravi Vaswani]

HI, My instance was not getting logged in so I did reset password using "reset admin password" so I used click here link and could login but when I tried to change the password using

After logging in, you can change the password if you'd like.

1. 1. Use the Application Navigator to open Self-Service > My Profile.
2. 2. Click the Change Password Related Link.
3. 3. Complete the Change Password form then click the Change Password button.

above doesn't work...I mean I get message password successfully updated...But am not able to login using new password....

pls suggest

thanks,

[Pradeep Sharma]

Hello Ravi,

Did you mean that now you are no longer able to log in to the instance? If yes, I can help you if this is a personal dev instance. Let me know.

[Ravi Vaswani]

Yes Pradeep you are right it is personel instance.

So generated password given on screen while using reset admin psw option from action button does not work, when I try to change password and enter old password that is shown on screen.

Thanks,

Ravi

[Sandra Carother]

I am having this issue with my personal instance that was created for me this week. Are you able to help me? I need to continue with my learning modules.