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01-25-2017 09:34 AM
I've been asked to change the Priority column label from 3 - Moderate to 3 - Medium. The goal is to have the Priority field on the Incident form, for example, show 3 - Medium when the appropriate Impact and Urgency values are chosen.
However, I see references in code such as business rule calculatePriority that refer to the word 'Moderate'
I want to know if changing the label of the Priority field (on Task table) could affect the execution of any code, or simply what the fallout of this change might be.
Thanks,
James
Solved! Go to Solution.

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01-25-2017 10:03 AM
What is the code exactly? I don't have that BR in my instance. Normally the code uses the value so you can do exactly what you are talking about.

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01-25-2017 10:03 AM
What is the code exactly? I don't have that BR in my instance. Normally the code uses the value so you can do exactly what you are talking about.
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01-25-2017 12:01 PM
Drew,
It turns out that you are correct. The code is using the value. It shouldn't be a problem for me to change the label of the Priority field on the Task table.
Thanks1