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Change Request Data Exception?

samuelbingham
Tera Contributor

Hello all, when I am adding features to a change request. I keep getting the warning message: General Data Exception detected by database. Specifically for user_id column. Does anybody know why or know of a fix for this warning message? General Data exception.png

 

9 REPLIES 9

Hi @samuelbingham 

Go to Plugins, search for 'Change Management' and install or repair it. It will now properly function

 

AGLearnNGrow_0-1744989805571.png

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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does this affect any of the existing change records?

No.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Ankur Bawiskar
Tera Patron

@samuelbingham 

when is this message coming?

when form is opening or some action is done in form? trying to save etc?

check this link

General Data Exception detected by database - DOUBLE value is out of range in 'coalesce 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I have a related list for features. It typically happens when I add the features to the change records in the related list. I get these errors. Not just "user_id" its also for "relation".