Change Request Data Exception?
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04-14-2025 08:25 AM
Hello all, when I am adding features to a change request. I keep getting the warning message: General Data Exception detected by database. Specifically for user_id column. Does anybody know why or know of a fix for this warning message?
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04-18-2025 08:24 AM
Go to Plugins, search for 'Change Management' and install or repair it. It will now properly function
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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04-18-2025 08:37 AM
does this affect any of the existing change records?
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04-18-2025 08:38 AM
No.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-18-2025 08:52 AM
when is this message coming?
when form is opening or some action is done in form? trying to save etc?
check this link
General Data Exception detected by database - DOUBLE value is out of range in 'coalesce
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2025 09:29 AM
I have a related list for features. It typically happens when I add the features to the change records in the related list. I get these errors. Not just "user_id" its also for "relation".