Change Request Data Exception?

samuelbingham
Tera Contributor

Hello all, when I am adding features to a change request. I keep getting the warning message: General Data Exception detected by database. Specifically for user_id column. Does anybody know why or know of a fix for this warning message? General Data exception.png

 

9 REPLIES 9

Hi @samuelbingham 

Go to Plugins, search for 'Change Management' and install or repair it. It will now properly function

 

AGLearnNGrow_0-1744989805571.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

does this affect any of the existing change records?

No.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@samuelbingham 

when is this message coming?

when form is opening or some action is done in form? trying to save etc?

check this link

General Data Exception detected by database - DOUBLE value is out of range in 'coalesce 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I have a related list for features. It typically happens when I add the features to the change records in the related list. I get these errors. Not just "user_id" its also for "relation".