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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum ATF - Impersonating the Technical Owner from a Catalog item record Hi, I'm trying to enha... Read More Developer forum Getting an Error in ATF Getting this error "This step failed because the client error 'GlideAjax.getXMLWait is no longer support... Read More Developer forum Strange Section named 'label' in sn_grc_issue form. I see a strange Section named 'label' in sn_grc_issue ... Read More Developer forum How to add a filter condition to get Tasks resolved within of 24 hours of its creation Hi Team,I have to prea... Read More Developer forum Which Product Line should i go for in servicenow? Hello Architects,I had done BCA in 2024, and MCA in AI... Read More Developer forum How to refactor Client Script hitting "Isolate script" / "glide.script.block.client.globals" restric Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Ireland SNUG REGISTER NOW – SNUG Main Meeting in Dublin on 10th June We're excited to announce that the next ServiceNow Use... June 10, 2026 4:00 AM Guinness Storehouse, St. James's Gate, Dublin 8, D08 VF8H, Ireland Read More Ottawa - Federal SNUG Ottawa ServiceNow User Group (SNUG) The Ottawa ServiceNow User Group is coming up!Join us for a full day of hands-on ha... June 10, 2026 6:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Query on LDAP Integration

The users and groups have already been imported into the ServiceNow instance by a LDAP server.Requirement is that we need to edit the Groups LDAP OU definitions to bring new groups into sys_user_group and add membership without creating new users in ...

  • Question

ATF - Impersonating the Technical Owner from a Catalog item record

Hi, I'm trying to enhance an ATF test not hard coding the impersonation of the technical owner for a Catalog Item, since this may change and make the test fail. At the moment I'm impersonating a specific user.Basically I want to pick the technical ow...

  • Question

Getting an Error in ATF

Getting this error "This step failed because the client error 'GlideAjax.getXMLWait is no longer supported' was detected on the page being tested. See failing Test Logs. To ignore these errors in the next test run, use 'Add all client errors to warni...

  • Question

IRM Table: Audit Plan

Hi,Hi All,We have IRM Advanced. A business unit has requested to add two selection items to the "Type" field in the Audit Plan form. They want "Internal Control Testing Plan" and "Control Environment Assessment Plan." Technically we can add the field...

  • Question

Credentials multiple attempts invalid

I have an application which uses a jdbc connection to connect to sap hana table for query. Apparently the application sometimes recognizes the credentials and execute the in schedule three tables. One schedule at 6:00 am and two other same time 10:00...

  • Question

CMDB Health - Recommended Field Scorecard

I want to configure recommended field scorecard metric for correctness of CMDB so that the Health dashboard metrics are focused and provide value.Metric = RecommendedOut of the box thresholds are:Lower Threshold = 33Upper Threshold = 67Can anyone hel...

  • Question

Strange Section named 'label' in sn_grc_issue form.

I see a strange Section named 'label' in sn_grc_issue form which do not contain any fields. I want to understand the purpose of this section and if it doesn't serve any purpose can I simply remove it and there would be no impact in the functionality?

  • Question

Resolved! Client Scripts in ServiceNow

Client Scripts OverViewClient Scripts are allowing to user to run Java Script on client side (Browser Window) when client based events are occurred or executedSuch as when a form was, Loads and or submitted form and when a field value is changed and ...

  • Question

Record query step failing in ATF

I am writing ATF test script to validate the lifecycle of service catalog. In this I am using Record query as one of the test step to validate the SCTASK record for a given REQ/RITM. However the test step is failing with the error message as in attac...

  • Question

What will be the impact if SLA duration is changed in the existing SLA?

We have a requirement to change the duration of an existing SLA. While reviewing the documentation, I found recommendations to create a new SLA and use conditions so that the new SLA applies from the effective date onward, while the existing SLA cont...

  • Question

Add Resolution SLA time in portal

Hi again,Thank you all for helping me again and again! I have a doubt. I need to add Resolution SLA time remaining in portal after caller and priority. I am not sure of proceeding further. I don't have much of an experience. Can someone provide steps...

  • Question
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