Change request: Flow Designer or Workflows in Rome

[umerghani-s]

I needed some clarification on using Workflows or Flow Designer on the change request (normal) approval process or the full "flow chart" of it.

I have used previously only workflows with change requests. I have a "Rome" instance PDI that I am using for some development work. I can only see the Flows getting triggered with the change requests and unfortunately, those Flows are not allowing me to edit them. Do I have the option to disable "Flow from Flow designers" and only use Workflows for change requests? 

Appreciate any clarifications around that.

Thank you

[Appli]

Hi, please see doc page. You indeed cannot edit Flows as they are Read-Only, deactivating/copying/editing/publishing the flows with custom logic incorporated should help to move away from legacy workflows. 

[umerghani-s]

@Darrell F @Appli 

I want to use workflows but I am not sure if Servicenow is trying or pushing Flows more than the legacy workflows.

Is there a way I can disable Flows and continue using Workflows on change requests? 

Thank you

[Appli]

Hi, exactly - ServiceNow encourage using Flows more than the legacy WorkFlows. 

I would personally suggest to follow the path recommended by the vendor.

[umerghani-s]

Thanks!
I will be happy to work with Flows too but in my case (PDI), I don't have the capability to edit those Change request Flows to fulfill my requirements. Not sure if it is the same case in the customer instance.

[Appli]

sorry, but what do you need exactly to start using flows? I provided instructions above how to edit them