Hello,
I am facing a difficulty concerning the Change Request Workflow in which I am unable to find the root cause of such error.
I have updated the Normal RFC workflow by adding another workflow inside this latter after the "Change moves to Assess" activity. This workflow automatically creates a task upon certain met conditions.
Creating a new Normal RFC meeting the included workflow seems to work flawlessly, but when the "else" conditions is executed, we get an "Invalid Update" error on RFC form which happens when "Requesting an Approval" (in other words moving from New state to Assess). This is probably due to the "State model - Can change state?" Business Rule that checks if the RFC is able to "MoveFrom" a previous state to another.
The question:
Has anyone had a similar use case / issue?
Or is anyone able help me to troubleshoot the issue and eventually to come up a with an appropriate solution?
Update:
I have just removed the included workflow and added its contents directly to the parent workflow (Normal RFC WF) and it seems to be working properly without the error that I have mentioned.
Is anyone able to explain what is going on and what is the difference between the first and the second method? Or what am I possibility doing wrong?
Thank you for your time and effort. It is very much appreciated.
