Change skipping Authorize phase

Honey J
Tera Contributor

CAB approval group is deleted by mistake and after adding it back (exported xml from PDI and imported it into our instance), change is skipping Authorize phase and directly moving to Schedule.

Verified Authorize flow and the normal change policy is failing in CAB approvals definition.  Any advise.

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

Under module Change Approval policy, look for change type and then check Cab Approval has an answer:

Screenshot 2023-05-26 at 2.47.24 PM.png

View solution in original post

2 REPLIES 2

Michael Fry1
Kilo Patron

Under module Change Approval policy, look for change type and then check Cab Approval has an answer:

Screenshot 2023-05-26 at 2.47.24 PM.png

Honey J
Tera Contributor

Thanks, CAB approval definition is having an answer, but the Group field value is missing in the definition. Updated it and it works now.