Change state move to Scheduled State Implementation and Post implementation Review Task visible
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01-02-2024 10:48 PM
Hi,
In change request , I want when the change state is move to Scheduled State "Implementation" and "Post implementation Review" Task should be visible in related link change task record .can anyone help me this scenario .
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01-03-2024 03:21 AM
In this case, you need to change the condition instead of Implementation, put schedule.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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01-03-2024 03:34 AM
Is this workflow correct?
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01-03-2024 03:37 AM
Hi @suha2
Looks like good but not sure the internal code is right or not. I am saying again, Please chk OOTB workflow and make the change.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-03-2024 02:13 AM
Hi @suha2
You can check OOTB flow for Normal / emergency change. That will give you a clear picture and no need to write script.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-03-2024 03:12 AM
I had check that workflow but I want that implementation task should be visible once the state move to schedule. How can I do that in workflow?