Change state move to Scheduled State Implementation and Post implementation Review Task visible

suha2
Tera Contributor

Hi,

In change request , I want when the change state is move to Scheduled State "Implementation" and "Post implementation Review" Task should be visible in related link change task record .can anyone help me this scenario .

 

 

10 REPLIES 10

In this case, you need to change the condition instead of Implementation, put schedule.

LearnNGrowAtul_0-1704280911752.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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 Is this workflow correct?

 

suha2_0-1704281575034.png

 

Hi @suha2 

 

Looks like good but not sure the internal code is right or not. I am saying again, Please chk OOTB workflow and make the change.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @suha2 

 

You can check OOTB flow for Normal / emergency change. That will give you a clear picture and no need to write script.

LearnNGrowAtul_0-1704276819344.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I had check that workflow but I want that implementation task should  be visible once the state move to schedule. How can I do that in workflow?