Change state value to closed when rejected for change request

k_jayanth
Tera Contributor

I have to change the state value of change to 'close' when it is rejected but i am unable to do it through workflow activity. Should i write any business rule for this or is there any other easy way?

Many thanks,

- Jayanth

1 ACCEPTED SOLUTION

I think the problem is more of that if it's rejected, it should move to canceled, since it haven't been implemented. And for that there already is a method you can reuse the code from perhaps. On change request there is a UI Action called "Cancel change", look at the code there and you should be able to pretty much copy paste that to get it to work without going through all the different stages.



And I would avoid using closed on changes that isn't implemented and use cancel instead, sorry I missed that in the original question, to focus on the workflow activity I guess


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11 REPLIES 11

I think the problem is more of that if it's rejected, it should move to canceled, since it haven't been implemented. And for that there already is a method you can reuse the code from perhaps. On change request there is a UI Action called "Cancel change", look at the code there and you should be able to pretty much copy paste that to get it to work without going through all the different stages.



And I would avoid using closed on changes that isn't implemented and use cancel instead, sorry I missed that in the original question, to focus on the workflow activity I guess


i have same requirement can anyone help