Change tabs of Incident in SOW

JohnnySnow
Kilo Sage

Hi Team,

 

We have a requirement to show the details tab as the first tab when we open the incident record in Service operation workspace. As of now or OOTB it is overview tab. Is this possible? if yes, how.

 

JohnnySnow_0-1734478878116.png

 

Thanks
Johnny

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1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@JohnnySnow 

check this link

service operation workspace default view change 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader