Change Task sequence as for a Catalog Task

[Marcel2303]

When creating a standard change template, we would like to have a structure similar to that of a catalog item.

There is also the possibility to create a template for the Change Task.
Unfortunately, these are all added DIRECTLY. And this is not what we want. How is it possible to adjust this as simply as possible?

If I create this, when I run the change request, all 3 tasks are automatically set. And I want to have this like with the Catalog Task.

Only when task 1 is completed, task 2 should be displayed

Does anyone have a solution for this?

[AnubhavRitolia]

Hi @Marcel2303 

OOTB, Standard Change Request is triggered based on below Workflow:

And below workflow for Change Tasks which is called in Change Request - Standard Workflow as sub-workflow:

You can make this flow to keep in sequential instead of running it simultaneously in parallel. 

[Marcel2303]

Hi @AnubhavRitolia ! Thank you for your answer.

You mean like this one?

I had tried this once, but unfortunately all are still displayed when creating

[AnubhavRitolia]

Hi @Marcel2303 

Please refer below link for your issue and it's solution:

https://www.servicenow.com/community/service-management-forum/how-to-order-tasks-in-a-standard-chang...