Change the condition for Affected CIs and Impacted Services/CIs Related Lists

[ceraulo]

Hello!

In the Change Request, there are Affected CIs and Impacted Services/CIs related lists. I want to change the condition that displays the CIs when clicking the Add button. How do I do this? And can this apply only to Change Requests?

Please help!

Thanks.

[Ankur Bawiskar]

@ceraulo 

this link has the solution

Apply Filter to ADD Button on Impacted Services/CI RelatedList

Regards
Ankur

[ceraulo]

Hi Ankur,

Is it possible to apply different conditions for Affected CIs and Impacted Services/CIs?

[Ankur Bawiskar · Accepted solution]

@ceraulo 

Both the UI Actions Add call the same script include function

You can pass extra parameter in each and determine which UI Action was clicked and accordingly apply necessary filter conditions

for the UI Action ADD present on Affected CI

function openCmdbCIList(){
    var gajax = new GlideAjax("AssociateCIToTask");
    gajax.addParam("sysparm_name","getURL");
    gajax.addParam("sysparm_id", g_form.getUniqueValue());
    gajax.addParam("sysparm_add_to", "task_ci");

    gajax.addParam("sysparm_from", "Affected CI");

    gajax.getXMLAnswer(openList);
}

For the UI Action ADD present on Impacted CI

function openCmdbCIList(){
    var gajax = new GlideAjax("AssociateCIToTask");
    gajax.addParam("sysparm_name","getURL");
    gajax.addParam("sysparm_id", g_form.getUniqueValue());
    gajax.addParam("sysparm_add_to", "task_ci");

    gajax.addParam("sysparm_from", "Impacted CI");

    gajax.getXMLAnswer(openList);
}

Now update the Script Include both the functions as this to differentiate

changes in bold

ajaxFunction_getURL: function(){
        var chgReqId = this.getParameter("sysparm_id");
        var addToTable = this.getParameter("sysparm_add_to") + "";
        var comingFrom = this.getParameter("sysparm_from");
        return this._getURL(chgReqId, addToTable,comingFrom);
    },

_getURL: function(chgReqId, addToTable, comingFrom){
        this.removeUserFilter();

        var latestClassAdded;
        var parentClass = "";
        var principalClassFilter = "";
        // latestClassAdded logic
        // 1. if there are ci's, get the latest class of the ci
        // 2. default the latest class to parent class
        if (addToTable === "task_ci") {
            principalClassFilter = this.getPrincipalClassFilter(chgReqId);
            if (!principalClassFilter)
                latestClassAdded = this.getLatestClass(chgReqId);
            parentClass = this.getParentClass(chgReqId);
            if (!latestClassAdded)
                latestClassAdded = parentClass;
        }
        else if (addToTable === "task_service_offering")
            latestClassAdded = "service_offering";
        else
            latestClassAdded = "cmdb_ci";

        var serviceOfferingFilter = (addToTable === "task_service_offering") ? "" : "sys_class_name!=service_offering";

        var fixedQuery = serviceOfferingFilter;
        if (principalClassFilter.length > 0)
            fixedQuery += '^' + principalClassFilter;

        if(comingFrom == 'Impacted CI'){
            // query for Impacted CI
        }
        else if(comingFrom == 'Affected CI'){
            // query for Affected CI
        }
        
        var url = new GlideURL("task_add_affected_cis.do");
        url.set("sysparm_crSysId", chgReqId);
        url.set("sysparm_view", "associate_ci");
        url.set("sysparm_add_to", addToTable);
        url.set("sysparm_stack", "no");
        url.set("sysparm_table", latestClassAdded);
        url.set("sysparm_parent_class", parentClass);
        url.set("sysparm_fixed_query", fixedQuery);
        return url;
    },

Regards
Ankur

[ceraulo]

Thanks, Ankur!