How to check the details of the application scope?

Risa4
Tera Contributor

Hi,

I have an application scope with the same name on an instance, is there any way to tell the difference?

I would also like to know if you know where the application scope is controlled and managed.

 

Best Regard.

1 ACCEPTED SOLUTION

shloke04
Kilo Patron

Hi,

You can follow the below steps to identify the difference between them like who has created the Applications, details of the Applications etc:

Type in "sys_scope.LIST" in Application Navigator Application menu search as shown below and hit Enter on your keyboard.

find_real_file.png

Once the list gets displayed, search for both of your Application and open it in different tabs to see the differences as shown as an example:

find_real_file.png

find_real_file.png

 

For more details on Application scope, please refer the below doc link:

https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ApplicationScope.html

 

To answer your second question, Application Scope is controlled and managed in the source instance where it was created, like for example if an Application scope is created in your Dev instance, then any changes in that Application will be done in Dev instance only and later once the changes are done, those can be pushed to other instances.

 

Similarly, if you have downloaded an Application from ServiceNow store, then changes will be done at the vendor end like from where you have purchased the Application. 

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

2 REPLIES 2

Laxmikanth
Tera Expert

Hi,

Below link should answer your queries.

https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ApplicationScope.html

 

How do I find the Scope of a Given Table? A Script?

To quickly identify the scope of a table as an administrator, open the tables list view, open the table in question and then observe the “Application” name, which will present in the top right of the form by default. In the case of the “Task” table, you’ll see the application is global. In the case of another out of box table, “Guided Setup Content”, you’ll see the application is “Guided Setup.”

For identifying the scope of a script, the simplest way is to open the script up and observe the “Application” name, which will present in the top right of the form by default.

If you are in a scope that differs from a scope of a record, ServiceNow will prompt you at the top with details regarding the application of the current record and your currently selected application. It will also provide a hyperlink to change your application scope so you can make any necessary adjustments.

shloke04
Kilo Patron

Hi,

You can follow the below steps to identify the difference between them like who has created the Applications, details of the Applications etc:

Type in "sys_scope.LIST" in Application Navigator Application menu search as shown below and hit Enter on your keyboard.

find_real_file.png

Once the list gets displayed, search for both of your Application and open it in different tabs to see the differences as shown as an example:

find_real_file.png

find_real_file.png

 

For more details on Application scope, please refer the below doc link:

https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ApplicationScope.html

 

To answer your second question, Application Scope is controlled and managed in the source instance where it was created, like for example if an Application scope is created in your Dev instance, then any changes in that Application will be done in Dev instance only and later once the changes are done, those can be pushed to other instances.

 

Similarly, if you have downloaded an Application from ServiceNow store, then changes will be done at the vendor end like from where you have purchased the Application. 

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke