Change type to Change model
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11-06-2024 08:52 AM
We are using change type process and we are moving to Change model. I would like to know what are all the processes it will impact and what kind of impact will it have?
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11-06-2024 08:56 AM
Change type and change model are 2 different concepts but work with each other. The change model is follow the flow and has a dedicated way where you can define the state/ transition as per your need, So for xample
Type is Normal but model can be Application change/ infra change as well.
There is no impact but you need to create the different models for different type of changes.
My video will help you to understand more
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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