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Change type to Change model

Naveenkumar Sat
Tera Contributor

We are using change type process and we are moving to Change model. I would like to know what are all the processes it will impact and what kind of impact will it have? 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Naveenkumar Sat 

 

Change type and change model are 2 different concepts but work with each other. The change model is follow the flow and has a dedicated way where you can define the state/ transition as per your need, So for xample

 

Type is Normal but model can be Application change/ infra change as well. 

 

There is no impact but you need to create the different models for different type of changes. 

 

My video will help you to understand more

 

https://youtu.be/RhnzMDS6yeA

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality