Change URI for Provider Notification
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‎06-18-2024 11:56 PM
We have a custom workspace where I am creating notifications, both provider and email.
When creating email notifications you have the option of adding the ${URI} parameter to an outbound email body or template creates a link to a specific record.
When creating Provider Notifications the link in the notifications itself automatically redirects to the record that triggered the notification when clicking it.
Is it possible to change the record the notification redirects to?
For notifications made for tables such as "live_notifications" (@mention notifications), "sysapproval_approver" (Approvals) or m2m tables I need to redirect users to the reffered record in our custom workspace.
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‎06-28-2024 04:02 AM
@olpl Did you get answer ?
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‎06-28-2024 06:26 AM
Still haven't found a solution.
I have created a provider notification for mentions in activity stream on records in a custom application.
Table: live_notification
Trigger: Record change (Inserted/Updated)
Who will receive: [Recipients in fields] User
Provider Content: Class:Next Experience Content - with some text
When it triggers the notification redirects you to the "live_notification" record, and not the record you are tagged in. This is the case for all notifications where the trigger happens on an related record and not the record you want to route the end-user to.
If anyone has any tips for how to manipulate the URI on Provider Notifications it would be much appreciated.
Instance version: Washington
Use case: Custom application in a custom workspace
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‎07-28-2025 02:30 AM
Hi - Did you ever find a solution to this? I'm currently working on the same issue.
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‎07-28-2025 02:55 AM
Please check email script Scripting for email notifications