Change What the (+) Does in a Now Experience Workspace

[Mark Endsley]

I have created a Now Experience Workspace in App Engine Studio for one of my custom apps. It did a pretty good job so far, but it appears the behavior of the New Tab button (The +)

Is still showing the options for our default workspace. I do not want users of this workspace to be able to create incidents or interactions. Instead I would like it to open the record producer of this custom app.

How can I modify these options?

App Engine seems to want to push me towards the UI Builder, but I don't see any options to modify this there.

[Musab Rasheed]

Try to open from here.?

https://yourinstance/sys_aw_master_config_list.do?sysparm_userpref_module=53201793534233004cb4ddeeff7b1296&sysparm_clear_stack=true

[Mark Endsley]

The only workspace that displays is Agent Workspace.

I did actually add my new option to this but when I did it was still not displaying. The only way I could make it display was to edit the JSON that Michael suggested. 

This actually does work to open a new record.... But I need it to open a Record Producer in the portal. I know this is possible within Agent workspace...

Because this is just plain JSON I have no way of knowing what the valid values and structures would be to do this.

[Tarun Chandra G]

@Mark Endsley  I facing the same issue currently. Were you able to solve this? 
I want it to open a record producer too! 
Thanks in advance. 

Regards,

[Mark Endsley]

Not yet,

I was told the functionality for a workspace to fully support a record producer is still far off last year at Knowledge.

[Tarun Chandra G]

Hey, I was able to solve it just now. I have created a page and a variant in UIB for my record producer and a component called "catalog item" to the body and passed the required parameters "table" , "sysId" and then it worked.