Changed a field on the emergency change request and it shows on all the other change requests

DeIvory Gordon
Tera Guru

Hello, I intended to changed a field on the emergency change request only, and before I moved the change from the developer instance to the UAT instance, I checked to see that the field was only changed on the emergency change request and no other change requests.  Now I see that the field shows on all of the change requests.  Do you know how I can get the field to show only on the emergency change request?  Please see the attached screen shots.  Thanks!

 

DeIvoryGordon_0-1740761650134.png

 

DeIvoryGordon_1-1740761761452.png

 

1 ACCEPTED SOLUTION

Rohit  Singh
Mega Sage

Hi @DeIvory Gordon , 

 

You can create a UI policy and hide the field for change type = normal or standard.

 

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

 

Regards,
Rohit

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DeIvory Gordon 

 

Look like the UI policy did not captured and moved to UAT and that is reason it showing on all changes. 

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Dr. Atul G. - Learn N Grow Together
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Rohit  Singh
Mega Sage

Hi @DeIvory Gordon , 

 

You can create a UI policy and hide the field for change type = normal or standard.

 

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

 

Regards,
Rohit

Hello,

 

Thank you for your response. I left something out, the standard and normal change should have a field that reads "Documentation only" instead of "Reboot".