Changes made to list layout in related lists tab are not reflecting - ServiceNow

[Samyuktha Akara]

Hi All,

I am modifying the list layout to add one column to the related lists tab. However, the changes are not reflecting, when I impersonated with other users  and visit the page again , only for me it was showing the field.

Also, it is showing this below message:

You have personalized this list with list mechanic you will not see the changes here until your personal list is reset to column defaults.

SO, can some one let me know how to show the changes made in the list view when impersonated with any user, the field should be visible in related list tab.

[SK Chand Basha]

Hi @Vasantharajan N 

Can you please let me know the solution, I am also facing same issue.

[Vasantharajan N]

@SK Chand Basha - Can you check the ACL on the specified column if you added the field and still the users are not able to see it in the list then most probable cause is that ACL or User personalized the List.