Changing an email script has no effect on who the email is being sent to

[kkazik]

I have a Notification that is set without any information in the "Who will receive" section (all fields completely blank). In the "What it will contain" section, the Content type is HTML and plain text and the line ${mail_script:Test Records in Rework_script_1} is the first line in the Message HTML section.

The email script is being triggered and correctly sends an email to the person listed as the System Owner in a custom field on the form.

I have changed the email script to instead send to the person listed in the Business Owner field (a custom field on the form). When I check the Mailbox Sent items, I see that the email is being generated and the email is still sent to the person listed as the System Owner.

I have attached the mail script. It is triggered off a custom table called Test Records which has an application CI in it.

What is happening here? Where is ServiceNow getting this email address from when the script has been changed to not use it?

[Ankur Bawiskar]

@kkazik 

email script cannot set recipient but only CC and BCC

Seems "Send to Event Creator" checkbox is true and it's sending email to that person who triggered the action.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[kkazik]

This is not correct. "Send to Event Creator" is not checked. Email is triggered through an event. The event only has one parameter, which is the application record name (CI name).