changing catalog item name dynamically
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02-08-2018 08:16 AM
Hi Guys,
Does anyone known how to change the catalog item name dynamically (real time) while multiple customer is requesting for it.
for example :
Catalog Item name (shared across multiple customer) : Change of seat location
Customer specific name
Customer 1 - Change my desk location
Customer 2 - Change of workplace
Customer 2 - Change the Workstation location
My plan is to store the catalog item name against the each customer name. ( this part is ok, I have that i place),
I need to know some way to show customer specific name.
the 2nd part of this would be showing the respective catalog item name on created RITM. my preference is to display the customer specific name at first name while they are requesting it.
Many Thanks...
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Scripting and Coding
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02-08-2018 08:30 AM
Hi Rajeeev,
As far as I understand, You can achieve by the below process.
Please keep a select box on a catalog item and make that Available for user to select the catalog item you want and whne user click order.
Write a on submit client script and store the vlaue of that Select box in a variable and send that value to Script icnlude.
In the script include you can create a RITM based on the user selection from the select box.
I did the same process for one of my Project where we have like three form user can Order and based on the form what user is on we are creating the RITM dynamically.
Please let me know if this help you.
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02-08-2018 08:47 AM
I don't think so the customer like to select an additional option and it will be more confusing if users keep on selecting different values.