Changing default identity provider

per2
Kilo Contributor

‎08-07-2017 12:48 AM

Hi,

We are in the process of changing from one identity provider to another. We've setup the new one, marked it as default and verified that it works. However, our old SSO is still active but not default anymore (the SSO-manager guys doesn't want to disable it completely just yet).

The config has been active for about 2 months now, but people are still being logged in via the old provider. Is there a way to force everyone over to the new without disabling the old configuration? Or will Servicenow distribute the login requests between the two as long as they both are active?

Regards,

Per

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Henrik Jutterst
Tera Guru

‎09-12-2019 11:54 PM

I found this post when looking for adding multiple SSO providers and just wanted to point out that the link Corina sent is missing some underscore. The correct address is: 

  • https://<instancename>.service-now.com/login_with_sso.do?glide_sso_id=<sys_id of IDP-B>

Hava a look at this thread in the community:

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