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10-07-2020 12:46 AM
Hi Team,
In the Case form I have a Reference Field 'contact' when i hover on the 'i' icon it will show up the whole record instead i wanted to restrict that preview of record to only 2 or 3 fields
Please let me know
Thank you
Balaraju
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10-07-2020 12:49 AM
you need to configure the sys_popup view for that table being referred by contact field
refer links below for help
Customize the Reference Icon Pop-up
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-07-2020 12:49 AM
you need to configure the sys_popup view for that table being referred by contact field
refer links below for help
Customize the Reference Icon Pop-up
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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10-07-2020 12:50 AM
Hi Balaraju,
There are many links available for this one of which can be checked. In addition, as a suggestion you can always do some research before posting as you may find answers yourself quickly.
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10-10-2020 12:00 AM
Hope you are doing good.
Let me know if I that answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
If not, please let us know if you need some more assistance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-15-2020 02:12 AM
Hope you are doing good.
Let me know if I that answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
If not, please let us know if you need some more assistance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader