Changing in the View on Hovering the Reference Field(on preview)

Balaraju K B
Tera Expert

Hi Team,

In the Case form I have a Reference Field 'contact' when i hover on the 'i' icon it will show up the whole record instead i wanted to restrict that preview of record to only  2 or 3 fields

@Ankur Bawiskar Is it possible via Dictionary Attribute or in anyway?

Please let me know

Thank you

Balaraju

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

you need to configure the sys_popup view for that table being referred by contact field

refer links below for help

Customize the Reference Icon Pop-up

Popup view of a reference field is not showing the expected form layout of the configured sys_popup ...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

you need to configure the sys_popup view for that table being referred by contact field

refer links below for help

Customize the Reference Icon Pop-up

Popup view of a reference field is not showing the expected form layout of the configured sys_popup ...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Jaspal Singh
Mega Patron
Mega Patron

Hi Balaraju,

 

There are many links available for this one of which can be checked. In addition, as a suggestion you can always do some research before posting as you may find answers yourself quickly.

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

Hope you are doing good.

Let me know if I that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

If not, please let us know if you need some more assistance.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

Hope you are doing good.

Let me know if I that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

If not, please let us know if you need some more assistance.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader