Changing in the View on Hovering the Reference Field(on preview)

Balaraju K B
Tera Expert

Hi Team,

In the Case form I have a Reference Field 'contact' when i hover on the 'i' icon it will show up the whole record instead i wanted to restrict that preview of record to only  2 or 3 fields

@Ankur Bawiskar Is it possible via Dictionary Attribute or in anyway?

Please let me know

Thank you

Balaraju

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

you need to configure the sys_popup view for that table being referred by contact field

refer links below for help

Customize the Reference Icon Pop-up

Popup view of a reference field is not showing the expected form layout of the configured sys_popup ...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
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Tera Patron

@Balaraju K B 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Balaraju K B 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader